Mental health support your workforce will actually use.
"EAP services designed to reach the employees most programs miss."
Our Process
A real Clinician — not a call center
Employees speak directly to a professional within 24–48 hours of contact. No intake scripts, no strangers every session — consistent, relationship-based care that builds trust.
90-day pilot available
First-time employer clients can start with a 90-day trial at 40% off — enough time to see utilization data, gather employee feedback, and make an informed decision about ongoing partnership.
Culturally responsive by design
Strength-based framing, privacy-first intake, and clinical language that resonates with employees who wouldn't normally seek therapy — particularly minority men in high-demand industries.
Simple, transparent reporting
Monthly aggregate utilization reports delivered by the 10th — utilization rate, presenting concern categories, average sessions, referral rate. No individual data, ever.
Anxiety specialization
Deep clinical expertise in workplace stress, social anxiety, generalized anxiety, and relationship stress — the four leading drivers of reduced performance, absenteeism, and turnover.
Manager consultation included
Supervisors can call for guidance on supporting a struggling team member — without disclosing clinical information. This closes the gap between recognizing distress and actually helping.
“ Integrity and empathy shape the way we work.”
01
You will never know who called
The identity of any employee who accesses EAP services is fully protected. This is not a policy choice — it is a HIPAA requirement and an ethical obligation.
02
Sessions are fully confidential
What an employee discusses in session never reaches HR or management — ever. The only exceptions are legally mandated: duty to warn and mandatory reporting.
03
You receive aggregate data only
Monthly reports show utilization rates, presenting concern categories, and session averages. No names, no identifying information, no individual records.
04
BAA included with every contract
A Business Associate Agreement is executed prior to the start date, ensuring full HIPAA compliance for all data handling between the organization and Breakthrough.
Why this matters for utilization
The number one reason employees don't use EAP programs is distrust — particularly among minority employees and men with valid historical reasons to be skeptical of institutional systems.
When confidentiality is genuinely airtight and clearly communicated, utilization goes up. That means your investment works — and your employees actually get the help they need.
PRIVACY & COMPLIANCE
Your employees' privacy is non-negotiable.
What We Offer
We offer straight forward, reliable, authentic counseling services for your employees and we offer you a variety of options to best support them and the sustainability of your company.
-
$2.50 / employee / month
3 sessions per presenting issue
Intake within 48 hours
Warm referral coordination
Monthly utilization report
Confidential employee access
-
$4.00 / employee / month
6 sessions per presenting issue
Intake within 48 hours
Manager consultation line
1 workplace training per year
Warm referral coordination
Monthly utilization report
-
$6.00 / employee / month
8 sessions per presenting issue
Intake within 24 hours
Manager consultation line
2 workplace trainings per year
Financial & legal referral
Monthly utilization report
"Culturally responsive mental health support — built for diverse, high-pressure workforces."
28%
Average reduction in absenteeism with EAP access — SHRM, 2023
$10
Returned for every $1 invested in well-designed EAP — EAPA
2×
Cost of replacing one employee vs. annual salary — Gallup
23%
Higher productivity among employees with mental health support — APA
A 100-person company on the Standard plan pays $400/month — $4,800/year. If the EAP prevents two voluntary departures at $60,000 average salary, the program pays for itself 25 times over in year one.
And that's before accounting for reduced absenteeism, fewer HR escalations, and the productivity gains that come when employees aren't quietly struggling through every shift.