Mental health support your workforce will actually use.
A boutique Employee Assistance Program designed for diverse, high-demand workforces — especially the employees national EAPs consistently miss.
Most EAPs don't reach the employees who need them most.
Standard EAPs report 3–5% utilization. In diverse workforces — especially among minority men in high-demand industries — that number is often much lower.
Call centers, not clinicians
National EAPs route employees through 1-800 numbers and intake scripts. Many never connect with actual care — especially employees who are already skeptical of mental health systems.
Generic materials that don't connect
One-size-fits-all outreach fails diverse workforces. Employees in construction, logistics, and food service don't see themselves in standard EAP branding or language.
DEI investments without results
Employers invest in employee wellbeing, but utilization data tells the real story. If certain populations never access the program, the investment isn't working.
Built different. By design.
We close the gap between what employers offer and what employees actually use.
A real clinician — not a call center
Employees speak directly with a licensed anxiety specialist within 24–48 hours of contact. No intake scripts, no strangers every session — consistent, relationship-based care that builds trust.
Culturally responsive by design
Strength-based framing, privacy-first intake, and clinical language that resonates with employees who wouldn't normally seek therapy — particularly minority men in high-demand industries.
Anxiety specialization
Deep clinical expertise in workplace stress, social anxiety, generalized anxiety, and relationship stress — the four leading drivers of reduced performance, absenteeism, and turnover.
Manager consultation included
Supervisors can call for guidance on supporting a struggling team member — without disclosing clinical information. This closes the gap between recognizing distress and actually helping.
Simple, transparent reporting
Monthly aggregate utilization reports delivered by the 10th — utilization rate, presenting concern categories, average sessions, referral rate. No individual data, ever.
90-day pilot available
First-time employer clients can start with a 90-day trial at 40% off — enough time to see utilization data, gather employee feedback, and make an informed decision about ongoing partnership.
Three tiers. One straightforward model.
All plans billed per employee per month (PEPM). Annual commitment receives a 10% discount.
- 3 sessions per presenting issue
- Intake within 48 hours
- Warm referral coordination
- Monthly utilization report
- Confidential employee access
- 6 sessions per presenting issue
- Intake within 48 hours
- Manager consultation line
- 1 workplace training per year
- Warm referral coordination
- Monthly utilization report
- 8 sessions per presenting issue
- Intake within 24 hours
- Manager consultation line
- 2 workplace trainings per year
- Financial & legal referral
- Monthly utilization report
Designed for workforces that standard EAPs underserve.
We specialize in industries with diverse, high-demand workforces and historically low EAP utilization.
Construction & Trades
High physical demands, financial pressure, and deadline stress — with almost no EAP coverage in the industry. Your crew deserves real support.
Logistics & Warehousing
Shift work, burnout, and high turnover create measurable costs. An EAP that actually reaches these employees is a retention investment with clear ROI.
Food Service & Hospitality
Extreme stress, diverse workforces, and turnover costs that make EAP ROI immediate. Most restaurant groups and hotel operators have no program at all.
Healthcare Support
CNAs, patient transporters, lab techs — burnout is extreme post-pandemic and EAP access at community clinics and long-term care facilities is often limited or nonexistent.
Manufacturing
Mid-size manufacturers with 50–300 employees often have no EAP. Safety officers and HR contacts are increasingly aware of the mental health cost of that gap.
Security Services
High stress, low margin, predominantly minority male workforce. One of the most underserved groups in mental health — and one of the most responsive when care is genuinely accessible.
The math works.
A 100-person company on the Standard plan pays $400/month — $4,800/year. If the EAP prevents two voluntary departures at $60,000 average salary, the program pays for itself 25 times over in year one.
And that's before accounting for reduced absenteeism, fewer HR escalations, and the productivity gains that come when employees aren't quietly struggling through every shift.
See What It Costs for Your TeamYour employees' privacy is non-negotiable.
You will never know who called
The identity of any employee who accesses EAP services is fully protected. This is not a policy choice — it is a HIPAA requirement and an ethical obligation.
Sessions are fully confidential
What an employee discusses in session never reaches HR or management — ever. The only exceptions are legally mandated: duty to warn and mandatory reporting.
You receive aggregate data only
Monthly reports show utilization rates, presenting concern categories, and session averages. No names, no identifying information, no individual records.
BAA included with every contract
A Business Associate Agreement is executed prior to the start date, ensuring full HIPAA compliance for all data handling between the organization and Breakthrough.
Why this matters for utilization
The number one reason employees don't use EAP programs is distrust — particularly among minority employees and men with valid historical reasons to be skeptical of institutional systems.
When confidentiality is genuinely airtight and clearly communicated, utilization goes up. That means your investment works — and your employees actually get the help they need.
Ready to build a healthier workforce?
Schedule a free 30-minute consultation to discuss your team's needs. No pitch deck, no pressure — just a real conversation about whether this is the right fit.
Every decision we make is shaped by a clear sense of purpose. Our journey has been anything but ordinary. Through every step, we've focused on staying true to our values and making space for thoughtful, lasting work.
What began as a passion project has evolved into something more. We’re proud of where we’ve been and even more excited for what’s ahead.